Check 1: MP Navigator EX may not support the e-mail software program.
The following e-mail software programs are supported. (Images are attached to the mail message automatically.)
- Microsoft Outlook
- Windows Live Mail
- Windows Mail (Windows Vista)
- Outlook Express (Windows XP)
Check 2: If an e-mail software program does not operate properly, check that the program's MAPI is enabled.
To enable MAPI, refer to the manual of the e-mail software program.
Check 3: If using an e-mail software program other than the ones listed above, select None (Attach Manually) when prompted to select a program and attach the scanned image manually.