Print Head Holder Does Not Move to the Position for Replacing

Check 1: Is the POWER lamp off?

Check if the POWER lamp is lit blue.

The print head holder will not move unless the power is on. If the POWER lamp is off, close the scanning unit / cover and turn the machine on.

While the POWER lamp is flashing blue, the machine is initializing. Wait until the POWER lamp stops flashing and remains lit blue, and then open the scanning unit / cover again.

Check 2: Is an error message displayed on the LCD?

Close the scanning unit / cover, follow the directions displayed in the error message to resolve the error, and then reopen it. For details on how to resolve the error, see An Error Message Is Displayed on the LCD.

Check 3: Has the scanning unit / cover been left open for 10 minutes or longer?

If the scanning unit / cover is left open for more than 10 minutes, the print head holder moves to the right to prevent the print head from drying out. Close and reopen the scanning unit / cover to return the print head holder to the position for replacing.

Check 4: Has the machine been printing continuously for a long period?

Close the scanning unit / cover, wait a while, then reopen it.

If the machine has been printing continuously for a long time, the print head holder may not move to the position for replacing since the print head may overheat.