Cannot Print on the Disc Label

Check 1: Is the disc tray placed properly?

Open the inner cover (the cover of the disc tray), properly place the disc tray again, then press the OK button on the machine to dismiss the error.

Use the disc tray supplied with this machine ("G" is on the upper side).

For details on how to place the disc tray, refer to Placing a Printable Disc.

Check 2: Is the printable disc placed on the disc tray?

Place the printable disc on the disc tray properly, then press the OK button on the machine to dismiss the error.

Make sure that you are using the disc tray supplied with the machine ("G" is on the upper side).

For details on how to place the disc tray, refer to Placing a Printable Disc.

Check 3: If disc label printing stops before it is complete, try the operation again.

If a certain period of time has elapsed while disc label printing is in progress, the machine stops initializing.

The machine resumes initializing by pressing the OK button.

Try the operation again following the on-screen instructions.

Check 1: Is the disc tray placed properly?

Open the inner cover, properly place the disc tray again, then press the OK button on the machine to dismiss the error.

Make sure that you are using the disc tray supplied with the machine ("G" is on the upper side).

For details on how to place the disc tray, refer to Placing a Printable Disc.

Check 2: Unrecognizable printable disc may be placed.

Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer.

Check 3: Is the printable disc on the disc tray already printed?

If you place a printable disc on which has already been printed on the disc tray, the disc tray may be ejected.

In this case, try printing again after clearing the Detects a printable disc in the disc tray check box in Custom Settings on the Maintenance sheet in the printer driver and clicking OK.

When printing is over, select the Detects a printable disc in the disc tray check box and click OK.

Note

• If you left cleared Detects a printable disc in the disc tray check box and start printing another printable disc, printing may start without the printable disc loaded. Selecting the check box prevents the disc tray from getting dirty.