Error Message Appears on a PictBridge Compliant Device

The following are the possible errors that may occur when printing directly from a PictBridge compliant device and the countermeasures to clear them.

Note

This section describes errors that are indicated on Canon-brand PictBridge compliant devices. The error messages and operations may vary depending on the device you are using. For errors on non-Canon PictBridge compliant devices, check the error message on the LCD and take the appropriate action to clear the error. For details, see An Error Message Is Displayed on the LCD.
For the errors indicated on the PictBridge compliant device and their solution, also refer to the instruction manual of the device. For other troubles on the device, contact the manufacturer.

Error Message on the PictBridge Compliant Device	Action
"Printer in use"	If the machine is printing from the computer or warming up, wait until the job ends. When it is ready, the machine starts printing automatically.
"No paper"	Load paper on the rear tray, and select Continue* in the display on your PictBridge compliant device. * To resume printing, you can also press the OK button on the machine instead of selecting Continue on the device. See Cannot Print on the Disc Label for disc label printing.
"Paper Error"	If the inner cover (the cover of the disc tray) is opened, close it and select Stop in the display on your PictBridge compliant device to stop printing. See Cannot Print on the Disc Label for disc label printing.
"Paper jam"	Select Stop in the display on your PictBridge compliant device to stop printing. Remove the jammed paper, load new paper, press the OK button on the machine, and try printing again.
"Printer cover open"	Close the scanning unit / cover on the machine.
"Waste tank full"/"Ink absorber full"	The ink absorber is nearly full. See The ink absorber is almost full. in An Error Message Is Displayed on the LCD and take the appropriate action.
"No ink"/"Ink cassette error"	The ink tank is not installed. Install the ink tank. Replacing an Ink Tank The ink tank is not compatible with this machine. Printing cannot be executed because the ink tank is not compatible with this machine. Install an appropriate ink tank. If you want to cancel printing, press the machine's Stop button. Replacing an Ink Tank If the lamp on the ink tank is flashing, ink may have run out. Check the error message on the LCD and take the appropriate action to resolve the error. An Error Message Is Displayed on the LCD
"Ink Error"	An ink tank that was once empty is installed. See The remaining level of the ink cannot be correctly detected. in An Error Message Is Displayed on the LCD and take the appropriate action.
"Hardware Error"	The ink tank cannot be recognized. (The lamp on the ink tank is off.) Replace the ink tank. Replacing an Ink Tank

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